ji77 Privacy Policy

Ji77 operates the online sports betting and casino platform accessible at ji77.cam. References to "ji77", "we", "us", or "our" throughout this Privacy Policy refer to the ji77 platform and its operating entity.

Ji77 is an internationally licensed gaming platform serving players across Pakistan and other permitted jurisdictions. For the purposes of data privacy, ji77 acts as the data controller in respect of personal data collected through the ji77 website, mobile platform, and any associated services.

Ji77 collects personal data in several categories, depending on the nature of your interaction with the platform. The following table summarises the main categories of data collected and the purpose of each:

Ji77 does not collect sensitive categories of personal data (such as biometric data, health records, or racial/ethnic origin) unless directly relevant to a legal obligation, such as a self-exclusion request linked to a diagnosed gambling disorder.

Ji77 collects personal data through the following channels:

• Direct Collection: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a ji77 survey or promotion.
• Automated Technical Collection: When you browse or use the ji77 platform, our servers automatically log technical data including your IP address, device identifiers, and session activity. This data is collected through server logs, cookies, and similar tracking technologies (see Section 7).
• Third-Party Payment Processors: When you transact via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or other supported payment methods, ji77 receives a transaction confirmation and reference code. Ji77 does not store full payment credentials — these remain with the payment processor.
• Identity Verification Providers: Ji77 may use third-party KYC service providers to assist in verifying the identity and age of players. These providers may cross-reference information you supply against third-party identity databases.
• Fraud Prevention Services: Ji77 may receive data from fraud detection partners to identify suspicious account activity or potentially fraudulent transactions.

Ji77 processes your personal data for the following purposes, each of which has a defined legal basis (described in Section 5):

• Account Management: Creating, maintaining, and administering your ji77 account, including processing login authentication and managing account preferences.
• Transaction Processing: Executing deposit and withdrawal requests, reconciling payment records, and maintaining financial transaction histories in compliance with anti-money laundering regulations.
• Age and Identity Verification: Confirming that players are at least 21 years of age and are who they claim to be, in compliance with ji77's regulatory obligations.
• Responsible Gaming: Monitoring player activity to identify patterns associated with problem gambling, enforcing self-exclusion requests, and applying deposit limits or cooling-off periods as configured by the player or mandated by ji77's responsible gaming team.
• Customer Support: Handling enquiries, complaints, and disputes submitted via live chat, email, or other support channels.
• Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, collusion, money laundering, and unauthorised account access.
• Legal and Regulatory Compliance: Meeting obligations imposed by ji77's gaming licence, anti-money laundering laws, and other applicable regulations, including filing required reports with relevant authorities.
• Marketing Communications: Sending promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and sports events — but only where you have provided explicit consent or where ji77 has a legitimate interest and you have not opted out.
• Platform Improvement: Analysing aggregated usage data to improve the ji77 platform, fix bugs, and optimise the player experience.

Ji77 processes personal data on the following legal bases, which comply with internationally recognised data protection frameworks:

• Contractual Necessity: Processing required to perform the agreement between ji77 and the player, including account management, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC verification, anti-money laundering reporting, and responsible gaming obligations.
• Legitimate Interests: Processing necessary for ji77's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Where required by law, ji77 will request your explicit consent before processing your data for marketing purposes or for any non-essential use. You may withdraw consent at any time, though withdrawal will not affect the lawfulness of processing carried out prior to withdrawal.

Ji77 does not sell your personal data. Your data may be shared with the following categories of third parties, strictly for the purposes described in this Privacy Policy:

• Payment Processors: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, and other financial institutions involved in processing your transactions. These entities process your financial data under their own privacy policies and regulatory frameworks.
• Identity Verification Providers: Third-party KYC service providers engaged by ji77 to assist with age verification, identity checks, and document authentication.
• Technology Service Providers: Cloud hosting providers, IT security firms, and software vendors who support the operation of the ji77 platform. All such providers are bound by data processing agreements that restrict their use of your data to the provision of services to ji77.
• Regulatory and Law Enforcement Authorities: Ji77 may disclose personal data to government agencies, regulators, or law enforcement bodies where required by law, court order, or in connection with a legitimate regulatory investigation.
• Fraud Prevention Networks: Ji77 may share data with industry fraud prevention databases to protect players and the platform from financial crime.

Ji77 uses cookies and similar tracking technologies to operate the platform, maintain your session, detect fraud, and analyse usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the ji77 platform to function. They maintain your login session, store your language preferences, and enable secure account access. You cannot opt out of these cookies without disabling your use of the platform entirely.
• Analytics Cookies: Ji77 uses anonymised analytics tools to understand how players navigate the platform, which pages receive the most engagement, and where technical issues arise. This data is used exclusively in aggregate form and is not linked to individual player identities.
• Security Cookies: These cookies support ji77's fraud detection systems by assigning a temporary identifier to your browsing session that helps distinguish legitimate users from automated bots or suspicious traffic.
• Preference Cookies: These cookies remember your display preferences, such as odds format (decimal, fractional, or American) and notification settings, so that your choices are preserved between sessions.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the ji77 platform. Ji77 does not use advertising or third-party behavioural tracking cookies.

Ji77 employs a multi-layered security architecture to protect player data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• Transport Layer Security (TLS 1.2 or higher) encryption for all data transmitted between your device and ji77 servers;
• AES-256 encryption for sensitive data stored at rest;
• Bcrypt hashing for all stored account passwords;
• Multi-factor authentication (MFA) options available for player accounts;
• Role-based access controls limiting internal staff access to personal data on a strict need-to-know basis;
• Regular independent security audits and penetration testing;
• 24/7 automated monitoring for anomalous access patterns or data breach indicators.

In the event of a data breach that poses a risk to players, ji77 will notify affected individuals and relevant regulatory authorities within the timeframe required by applicable law, and will provide guidance on protective steps players should take.

Ji77 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any mandatory retention periods imposed by applicable law or regulation. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account relationship with ji77 plus a minimum of 5 years following account closure, to meet anti-money laundering and regulatory record-keeping obligations.
• KYC and Identity Documents: Retained for a minimum of 5 years following the date of verification or account closure, whichever is later, in compliance with applicable anti-money laundering regulations.
• Transaction Records: Retained for a minimum of 5 years following the transaction date, in compliance with financial record-keeping regulations.
• Customer Support Communications: Retained for 2 years following the closure of the relevant support ticket or dispute, unless a longer retention period is required for ongoing legal proceedings.
• Marketing Consent Records: Retained for the duration of the marketing relationship plus 1 year following withdrawal of consent, to demonstrate compliance with consent-based processing.
• Technical and Analytics Data: Anonymised or aggregated after 90 days; raw technical logs retained for a maximum of 12 months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, ji77 will securely delete or irreversibly anonymise personal data in accordance with its data disposal procedures.

Ji77 respects your rights over your personal data. The following rights are available to all ji77 players. To exercise any of these rights, please contact ji77 support at [email protected] with "Privacy Request" in the subject line:

Ji77 aims to respond to all privacy rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case ji77 will notify you of the extension and the reason for it.

Ji77 implements mandatory age verification during the account registration process. Players are required to confirm their date of birth and to provide government-issued identification (such as a CNIC) confirming they are at least 21 years of age before full account access is granted.

If you are a parent or guardian and believe that a minor in your care has created a ji77 account, please contact [email protected] immediately. Ji77 will investigate promptly and close any underage account, returning any funds deposited.

Ji77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made to this Privacy Policy, ji77 will provide notice to registered players by email and by displaying a prominent notification on the ji77 website.

The effective date displayed at the top of this Privacy Policy indicates when the current version came into effect. Your continued use of the ji77 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

Previous versions of this Privacy Policy are available from ji77 support on request for reference purposes.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to raise a data protection concern, please contact the ji77 Data Privacy team using the following details:

• Email: [email protected] — mark subject line "Privacy Request" for priority handling
• Live Chat: Available 24/7 via the ji77 website — select "Privacy Enquiry" from the topic menu
• Response Time: Privacy requests are typically acknowledged within 48 hours and resolved within 30 calendar days

If you are not satisfied with ji77's handling of your privacy request, you may have the right to lodge a complaint with your local data protection authority or the regulatory body under whose jurisdiction ji77 operates.